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We require at least 24 hours' notice to cancel any appointment, and a credit card number is required to hold your reservation. Please note that once an appointment is booked -- unless we hear otherwise -- we'll expect you to be there. 'Skipped' appointments will be charged in full to the card number with which they were held.
bliss spa returns
bliss spas will be happy to accept returns on most any merchandise purchased from the spa within 30 days of purchase with a valid receipt except as follows: Unfortunately and without exception, we cannot accept returns on opened cosmetics and fragrances. When items are purchased as a set, we can only accept returns of complete sets, not individual items. Clothing and lingerie, sale items, and 'as is' items, are non-returnable. All refunds are for SPA RETAIL CREDIT ONLY for future product purchases. No cash refunds. The spa does not accept returns on items purchased from blissworld.com or our catalog.
Please keep any valuables that you've brought to Bliss on your person for the duration of your visit. (Not only do diamonds help 'dress up' our otherwise 'kind of bland' Blisswhites, but in case of fire, flood, or other emergency, it's particularly handy to have your house keys on hand.) Unfortunately, Bliss cannot be responsible for lost or stolen items.
Would a male masseuse make you blush? If you have a preference for the gender of your therapist, please state it when you book your appointment.
As payment for spa services or retail, we currently accept Visa, Mastercard, American Express(R), Discover Card, Bliss gift cards and good old-fashioned cash. Sorry, but we do not accept personal checks or Travelers checks in-spa.
You may opt to leave gratuities for shoulders well rubbed, skin well scrubbed, and...well, you get the idea. The recommended range is between 15% and 20% of the full retail price service provided, but the amount is left up to your discretion. Gratuities can be paid in cash, credit card or bliss gift card.
the right to modify, discontinue, or raise prices on certain treatments without prior notification to ensure that maximum standards of service and quality are met. If you have any questions, please ask your reservationist.